Shipping Policy
Any issues with your order? Not a problem! Email us at info@trihard.ee and our team will take care of it right away.
Rates per destination based on the order value:
BALTIC STATES
1) Orders over €50: Standard Shipping - FREE
2) Orders up to €50: Standard Shipping - €3.19
EUROPEAN UNION
1) Orders over €100: Standard Shipping - FREE
2) Orders up to €100: Standard Shipping - €9.90
OTHER COUNTRIES
1) Orders over €100: Standard Shipping - FREE
2) Orders up to €100: Standard Shipping - €9.90
SATISFACTION GUARANTEE & RETURNS
International (non-EU) customers are responsible for payment of any associated fees, customs, duties, and taxes.
For international returns, the customer is responsible for return shipping costs and we cannot always honor returns; please reach out to info@trihard.ee.
We strive for 100% satisfaction with TRIHARD Products. If you are unhappy with your purchase from our website, you may return it for a replacement or refund within 14 days. Shipping charges are non-refundable, including return shipping. For any issue with your purchase, contact us to see if we can help: info@trihard.ee.
Exchanges are not always feasible. Certain items are excluded from exchanges or unavailable. We reserve the right to refuse exchanges. Exchanges for more expensive items require the customer to pay the price difference.
Orders are typically processed within 1 business day. Shipping times vary based on destination and shipping method. Shipping rates are calculated at checkout, including your choice of shipping method. Please make sure all shipping and billing information is correct to avoid unnecessary delays or packages routed to the wrong location.
TRIHARD Inc. is not responsible for lost packages when the customer inputted the wrong shipping address.
TRIHARD Inc. is not responsible for packages marked successfully delivered (e.g., misplaced in the mailroom after receipt or a typo in the shipping address), but please do reach out with any issue and we will do our best to rectify the situation.
All prices are listed in EUR. We recommend international customers check the current exchange rate to get the best idea of what they will be charged.
